We understand that plans change — if you need to cancel an order, here’s how it works:
- Within 24 hours of purchase: You can cancel your order for a full refund. Please submit a help ticket through our Contact Us page.
- After 24 hours but before shipment: We can still cancel your order, but a 15% cancellation fee will apply to cover processing costs.
- After shipment: Unfortunately, once your order has been shipped, it can no longer be canceled.
If you have any questions or concerns about your order, don’t hesitate to reach out to us at [email protected]. We’re here to help!