Customer Help
Our happiness team is always here to assist.
Orders and Shipping
Common purchase queries answered
How do I create an account?
No need to create one manually — your account is automatically created when you place your first order.
How do I change my shipping address?
If your order hasn’t shipped yet, reach out to our support team and we’ll help you update the address.
Will you keep my credit card information on file?
No — your payment details are processed securely and never stored on our servers. We respect your privacy.
Where should I mail my authorized return?
Contact our support team to receive the correct return address based on your location.
What do I do if I entered an incorrect shipping address?
Let us know ASAP. If your order hasn’t shipped yet, we’ll help you update it. If it’s shipped, we’ll explore options together.
How do I receive customer support?
You can contact us via email, or message us on our social media channels — we’re here to help within 24 hours.