Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as used in UK privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our website?

When ordering or registering on our site, you may be asked to enter your name, mailing address, phone number, or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, or enter information on our site.

How do we use your information?

We may use the information we collect from you in the following ways:

• To personalize user's experience and to deliver the type of content and product offerings in which you are most interested.
• To improve our website to better serve you.
• To allow us to respond to your customer service requests.
• To process your transactions quickly.
• To send periodic emails regarding your order or other products and services.

How do we protect visitor information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons with special access rights to such systems, who are required to keep the information confidential. Additionally, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use 'cookies'?

Yes, we use cookies to:

• Help remember and process the items in the shopping cart.
• Understand and save user's preferences for future visits.
• Keep track of advertisements.

You can choose to have your computer warn you each time a cookie is being sent, or turn off all cookies through your browser settings.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Third Party Links

We do not include or offer third-party products or services on our website.

California Online Privacy Protection Act (CalOPPA)

In compliance with CalOPPA, we agree to the following:

• Users can visit our site anonymously.
• We will notify users of any privacy policy changes on our Privacy Policy Page.
• Users can change their personal information by contacting us via email or submitting a ticket.

Do Not Track Signals

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Third Party Behavioral Tracking

We do not allow third-party behavioral tracking on our site.

Fair Information Practices

In the event of a data breach, we will notify users via email within 7 business days. We also adhere to the individual redress principle, which ensures that individuals have the right to pursue legal rights against data collectors and processors.

CAN-SPAM Act

We collect your email address to:

• Send information and respond to inquiries or other requests.
• Process orders and send updates related to orders.
• Market to our mailing list or send emails after the original transaction has occurred.

In compliance with CAN-SPAM, we will:

• Not use false or misleading subjects or email addresses.
• Identify messages as advertisements in a reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance.
• Honor opt-out/unsubscribe requests promptly.
• Allow users to unsubscribe by using the link at the bottom of each email.

Contacting Us

If you have any questions regarding this privacy policy, you may contact us using the information below: